Shipping
Product Shipping
Most orders ship from our warehouse in Albany, NY on the next business day if placed before 5pm.
A few select items ship from our studio with n 3-5 days.
We ship via all carriers based on the rate and delivery time including USPS, UPS Ground, Fedex Ground, Amazon and DHL.
Fabric: Our fabric ships directly from the manufacturer in NC within 4-6 weeks of placing your order. Fabric by the yard is printed to order and non-returnable, so please order a swatch before your yardage as colors on screen can appear different than in person. There is a 3 yard minimum. Fabric can be printed in continuous yardage for up to 18 yards and ships rolled on a core.
Wallpaper: Our wallpaper ships directly from the manufacturer in NC within 4-6 weeks of placing your order. Because our wallpaper is printed to order and non returnable, please order a swatch for approval. We also request that your installer measure before ordering yardage to ensure that you have the proper amount for your project. There is 5 yard minimum Rush delivery is available for an additional fee.
Wholesale: Wholesale merchandise is non-returnable with exception of a production flaw and must be pre-approved by our studio before the return is made. We do our best to inspect all products before they leave our studio, but occasionally a flawed item slips past us. If this happens please email hello@betsyolmsted.com
We encourage you to register with faire.com and order through their wholesale system. Wholesale orders placed through faire.com allows returns within 60 days for non-damaged items as a part of faire.com's return policy, which is independent from the policies of the Betsy Olmsted Studio. Shipping schedules, including backordered items, are easily tracked through the faire.com system.
